These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of the terms and conditions and by participating, all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.
Promoter: LEGO Company Limited, 33 Bath Road, Slough SL1 3UF.
This promotion is open to LEGO employees that attend LEGO UK World Play Day 2026 only, who are aged 18 years and over.
Proof of purchase, LEGO ID number, LEGO email address and UK bank account required.
Purchase Period: The Purchase Period is between 12:00 and 18:00 on 11th June 2026 (‘Purchase Period’).
Claim Period: Claim online at ukworldplayday2026.com between 18:00 on 11th June 2026 and 23:59 on 30th June 2026. (‘Claim Period’).
Please retain your original itemised till receipt that states the time and date of purchase within the Purchase Period, as this will be required for validation and in order to claim. Any claim attempts made outside of the Claim Period or receipts that are not dated within the Purchase Period will be deemed as invalid. Each receipt can only be used once to claim.
Claim instructions: Make a qualifying purchase during the Purchase Period, visit ukworldplayday2026.com during the Claim Period and complete the online form with your full name, LEGO ID number, LEGO email address, mobile number, UK bank details including sort code and account number and claim amount relative to the amount shown on your original itemised till receipt up to a maximum of £30.00. You will also be required to upload a picture of your original itemised till receipt clearly showing your purchase, the time and date of purchase during the Purchase Period and the receipt number. Refunds will only be given for food, non-alcoholic beverages and service charge up to a maximum of £30.00 in total. For the avoidance of doubt, any spend over £30.00 will be borne by the claimant.
You must make your claim using your full legal name, as per the name on your bank account. The Promoter reserves the right to disqualify any Claimant who uses multiple names or any false names and to require them to return to the Promoter the full amount of any refund awarded. Claimants will be notified via email in the case that their claim is unsuccessful.
Claim value: The maximum claim value is £30.00.
Further claim details:

The uploaded original itemised till receipt must clearly show purchase of food and non-alcoholic beverages dated within the Purchase Period, the purchase price(s) and the receipt number.
Receipts that are generated, altered, or otherwise created using artificial intelligence (AI), or any automated tools will not be accepted. We reserve the right to reject any receipt that we believe, at our sole discretion, has been generated using AI.
Claims must be made within the Claim Period.
Only one Claim for a single refund per person, bank account, LEGO ID number and LEGO email address, during the entire Claim Period. For the avoidance of doubt, a ‘person’ is defined by a unique bank account, LEGO ID number and LEGO email address. If more than the permitted number of claims are received from the same person, all such claims and any associated claims will be disqualified.
UK bank details will comprise of your name as it appears on your bank account, sort code and account number.
If your Claim is valid, you will be notified via the email address you provided when making your Claim within 7 working days and you will receive your refund within 14 days after that.
If your Claim is not valid, you will be notified via the email address you provided when making your Claim within 7 working days notifying you of the reason for rejection and where appropriate, the action required to rectify this.
Valid Claimants only will receive a refund via bank transfer for the amount relative to the amount claimed on the original itemised till receipt provided to a maximum value of £30.00. Bank transfer is the only method of refund available.
Please note some receipts may show the date on the reverse and therefore it may be necessary to upload more than one receipt image.
Receipt images must be uploaded in .png, .jpeg or .pdf format.
Any Claims received that do not meet these requirements will be void and invalid.


Bank transfer payments will only be made payable to the person whose name appears on the online registration Claim form and the bank details entered. Please ensure your name is typed correctly and matches the name of the account holder. Bank transfer payments will be administered by Umbrella Risk Management Limited. The Promoter takes no responsibility for incorrect payments where the bank details provided were incorrect. Payments cannot be reversed once they have been processed. No replacement payments will be granted.
The Promoter reserves the right to verify all Claims and to refuse to award Claims where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s requirements.
If, in the Promoter’s opinion, you have shared any proof of purchase with another person, your Claim will be invalid, and you will forfeit any right to the money back offer.
The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of submitting a Claim, including having the requisite photograph capability. The Promoter takes no responsibility for Claims which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to the web page.
A Claim must be made directly by the individual making the Claim. Please ensure you use your legal name at the time of claiming. No Claims from agents, third parties, or organised groups will be accepted. Incomplete or illegible Claims or those not in accordance with these Terms and Conditions will be rejected.
Incomplete or illegible Claims, or via third parties or syndicates, claims by macros or other automated means and Claims which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is attempting to circumvent this condition by, for example, using identities other than their own or automated means, their Claim will be void.
Data Protection: Any personal information provided by the entrants will be used by the Promoter (the data controller) and/or its agents for the purpose of conducting this promotion. The Promoter may disclose entrants’ personal information to its contractors and agents to assist in conducting this promotion or communicating with entrants. All personal information shall be handled in accordance with current Data Protection legislation. Promoter’s privacy policy available at https://www.lego.com/en-gb/legal/notices-and-policies/privacy-policy. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to LEGOplaydaytickets@theproducerslive.com. By participating in the Promotion, you agree to the use of your personal data as described here.
General: The Promoter accepts no responsibility for late, incomplete, incorrectly submitted, corrupted or misdirected claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
Where a Claimant (i) has not completed fully; or (ii) has been found to be in breach of any of the terms and conditions or the spirit of this promotion and in particular where a person is in breach of any entry restrictions, the Promoter may nevertheless still enforce its right to disqualify that person and require the return or reimbursement to us the full amount of any refund even where a refund has already been awarded and/or actually provided to the Claimant or awarded Claimant in question.
The Promoter reserves the right to request proof of a Claimant’s identity in the form of a passport or driving licence. The Promoter also reserves the right to request such other documentation as the Promoter may reasonably consider necessary.
If you attempt to compromise the integrity or the legitimate operation of this promotion by cheating or committing fraud in ANY way, we may seek damages from you to the fullest extent permitted by law. Further, we may ban you from participating in any of our future promotions, so participate fairly.
The Promoter cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants in this promotion agree that the Promoter will have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from participation in this promotion. Nothing in this clause shall limit the Promoter’s liability in respect of death or personal injury arising out of its own negligence or arising out of fraud. That liability is limited to the minimum allowable by law.
If for any reason any aspect of this promotion is not capable of running as planned due to events outside of the Promoter’s reasonable control, the Promoter may in its sole discretion cancel, terminate, modify or suspend the promotion, or invalidate any affected entries (this includes, without limitation, by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion). If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
These terms and conditions and any related disputes are subject to interpretation under the laws of England and Wales, and to the jurisdiction of the courts of England and Wales unless you live in another part of the UK in which case your local courts will have jurisdiction.
If any provision or part of these terms is deemed void or otherwise unenforceable in law then that provision or part shall be deemed excluded and the remainder of these terms shall remain in force.
The Promoters decision in all promotional matters is final and no correspondence will be entered into.
Claimants’ statutory rights are not affected.

Promoter: LEGO Company Limited, 33 Bath Road, Slough SL1 3UF.